Okbaju Privacy Policy

1. Introduction

Welcome to okbaju. We believe your privacy is a fundamental right — not a privilege. This Privacy Policy explains how okbaju collects your personal information, what it is used for, and how it is kept secure.

By using the okbaju website or mobile platform, you agree to this Privacy Policy. Please read the full document carefully. If you have any questions, our support team is always ready to help.

Okbaju complies with all applicable data protection laws and regulations. Our Privacy Policy is aligned with international standards and is reviewed and updated regularly to ensure you receive the highest level of protection.

2. What Information We Collect

Okbaju only collects the data necessary to provide you with the best possible service. We do not gather unnecessary or excessive information. A detailed breakdown of what we collect is provided below:

We never store your full bank account number, PIN, or password. Sensitive payment information is fully encrypted and is not stored directly on okbaju's servers.

3. How Information Is Collected

Okbaju collects information through several methods. Each method is fully lawful and based on user consent. The main data collection methods are described below:

• Directly from you: Information you provide directly during registration, account updates, the verification process, and when contacting our support team.
• Automatically: When you use okbaju, certain information is collected automatically through cookies, log files, and web beacons.
• From Third-Party Verification Services: Trusted third-party services may be used to confirm your identity during KYC verification.
• From Payment Processors: Relevant payment information is collected when you transact via bKash, Nagad, or Rocket.

4. Use of Information

Okbaju uses collected data solely for specific and legitimate purposes. We never misuse your information or use it beyond the purposes you have agreed to. The main purposes are:

• Account Management: To ensure registration, login, verification, and account security.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Service Improvement: To improve your experience and develop new features.
• Customer Support: To resolve your questions and issues.
• Security Monitoring: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
• Personalized Offers: To offer you relevant promotions and bonuses based on your preferences.
• Analytics & Research: To analyze overall platform performance (without identifying individual users).

5. Data Sharing Policy

Okbaju never sells, rents, or shares your personal data with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Verification Services: Limited information is shared with trusted verification partners solely to confirm your identity.
• Law Enforcement: Data may be shared with government authorities where required by court order or legal obligation.
• Business Transfers: In the event of a merger or acquisition, data may be transferred — however, the terms of this policy will continue to apply.
• With Your Consent: Data may be shared in any other case where you have given your explicit consent.

6. Cookie Policy

Cookies are small text files stored in your browser. okbaju uses cookies to enhance your experience and ensure the security of the platform.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some okbaju features.

7. Data Security Measures

Okbaju protects your data with industry-leading security measures. Our security infrastructure is built in multiple layers, so even if one layer is compromised, your information stays protected.

Keep in mind, however, that no one can guarantee 100% security on the internet. So keep your password strong, never share it with anyone, and always log out after using an unfamiliar device.

8. Data Retention Period

Okbaju retains your data only for as long as necessary. Retention periods are determined by the type of data and the purpose for which it was collected:

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction Information: A minimum of 5 years, in accordance with financial regulatory requirements.
• Gaming History: Up to 3 years after account closure.
• Customer Support Records: 2 years after issue resolution.
• Log Files & Technical Data: Up to 90 days.
• Marketing Preferences: Until you cancel your membership.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified. If any data must be kept longer for legal reasons, we retain only the minimum necessary.

9. Your Rights

Every registered user on okbaju has the right to full control over their own data. We respect these rights and make them easy to exercise:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. For complex or multiple requests, this timeframe may be extended — but we will keep you informed of progress.

10. Children's Privacy

Okbaju is exclusively a platform for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• Any account found to belong to a minor is closed immediately.
• Any data found to have been collected from a minor is deleted without delay.

11. Changes to Privacy Policy

Okbaju may update or revise this Privacy Policy from time to time, due to new legal requirements, technological changes, or improvements to our services.

• After any update, the "Last Updated" date at the top of the page will reflect the change.
• For significant changes, we will notify you by email or in-app notification.
• Continuing to use okbaju after any changes means you accept the updated policy.
• If you do not agree to the changes, you may request to close your account.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We are always ready to assist you.

For privacy complaints or data deletion requests, include "Privacy Request" in the subject line of your email. Our team will process your request on a priority basis.

For general inquiries, visit our FAQ Page Check there — many privacy-related questions are already answered.